Some users of HP Printer and Smart HP the app has a problem. Their Wi-Fi Printer Setup using USB fails with HP Smart app enabled Windows 11 . In this guide, we have some fixes for the problem.
Table of ContentsWi-Fi printer setup over USB fails with HP Smart app in Windows 11/101]Check network2]Check printer connection status3]Restore default network settings on printer4 ]Add the printer back to HP SmartWhy won't my printer connect to HP Smart?
Users face the problem in two ways. One is to set up a new printer and then try to connect it using wireless setup using the USB option, the setup fails. The other is that even if the setup is completed without any problem, they are prompted to disconnect the USB while they try to print documents. These are the two issues that many HP Smart app users on Windows 11 face with their HP printer. Let's see how to fix the problem.
The problem can be solved in the following ways:
Let's get into the details of each method.
Before getting into the fixes, simply restart your devices and try using the printer again.
The first thing you need to do when the setup fails or has a problem with the wireless printer is to check if the network is working properly. The computer and the printer must be connected to the same network. Also, you must enable Bluetooth on your PC for the HP Smart app to connect.
The most important thing about connecting the printer wirelessly using the HP Smart app is that the printer and the PC must be connected to the same Wi-Fi connection. If your PC is connected to the Internet via Ethernet cable, remove it.
You need to check the wireless connection status of the printer. The light next to the Wireless icon should always be on. Whenever the light is on, the printer's wireless function is working well.
If you are using an HP printer with a touch screen, you can restore the default network settings in the Network Setup or Settings then touching Restore button.
Similarly, on Inkjet, Laser NS, LaserJet, and Neverstop printers, you must press the Wireless and Cancel or Attention buttons simultaneously until the power button flashes. Next, wait for the Wireless button to indicate that the network settings are restored to default.
If the issue is not yet resolved, you must re-add the printer to HP Smart by deleting the previous configuration. You need to make sure the networks are working well. After that, follow the on-screen options to set up a Wi-Fi printer using USB.
Here are the different ways that you can use to fix the printer wifi configuration problem.
To connect your printer to the HP Smart app, it must have wireless printing capabilities. Then it should connect to the same network as the device you're using the HP Smart app on.
